Legal
Terms & Conditions
The terms that apply when you enquire about or order firewood from us.
Draft – requires client review before launch. This page is a starting template. It is not legal advice and should be reviewed by the business owner and, where appropriate, a solicitor before the website goes live.
Last updated: [To confirm: publication date]
These terms apply to orders placed with Local Firewood. This website is for information and enquiries only – no contract is formed through the website itself.
1. Customer enquiries
You can enquire by phone or WhatsApp on 083 165 3643. Submitting an enquiry does not place an order or create any obligation on you or on us.
Expected response time: [To confirm: typical response time to enquiries]
2. Order confirmation
An order is only accepted once we have confirmed the firewood type, quantity, total price (including any delivery charges) and delivery arrangements with you directly.
Payment terms and accepted payment methods: [To confirm: when and how payment is taken]
Cancellations and changes: [To confirm: cancellation / amendment policy]
3. Pricing
Prices shown on this website are in euro. Prices may change; the price that applies to your order is the price we confirm with you when your order is accepted.
- Trailer loads: Most deliveries are free, though a charge sometimes applies on full loads. Please call us to confirm load volume and delivery for your area.
- Tonne bags: Delivered to certain areas, some with free delivery. Ring us to enquire.
- Crates: Crates are available by enquiry. Please contact us for current pricing.
VAT: [To confirm: whether prices include VAT]
4. Product quantities
Our full trailer is 8 × 5 ft. A full trailer load of softwood is approx. 4 cubic metres of softwood. Volumes may differ between wood types, and we will confirm the load volume for your order on request.
“Tonne bag” describes the bag format and is not a guarantee of weight. Bag capacity: [To confirm: tonne bag volume or weight]
Firewood is a natural product and individual logs vary in size and shape. Custom-cut lengths are cut as closely as practical to the size requested.
5. Delivery
We deliver to customers in Cork, Kerry, Limerick, Tipperary. Delivery to any address is subject to confirmation when you order, and we will tell you about any delivery charges before your order is accepted.
Delivery areas, charges and lead times: [To confirm: delivery charges, any distance limits and typical lead times]
Access: please let us know about any access restrictions at your delivery address. [To confirm: access requirements for trailer and bag deliveries]
6. Free delivery conditions
Most deliveries are free of charge, though a charge sometimes applies on full loads and tonne bags are delivered to certain areas only. We will confirm whether your order qualifies for free delivery before it is accepted.
Qualifying conditions: [To confirm: which orders, quantities and areas qualify for free delivery]
Contact
Questions about these terms? Call or WhatsApp us on 083 165 3643. See also our Privacy Policy.